Consistent with the Open Door Policy, an employee with problems or concerns should discuss them with his/her immediate supervisor. If the employee does not feel comfortable with the process outlined in the Open Door Policy or if the employee has utilized this process and is not satisfied with the resolution, the employee may file a formal complaint. This written complaint should clearly outline the problem and what the employee thinks would be a possible solution.

The written complaint should be submitted to the Director of Human Resources in a timely fashion. After reviewing the complaint with appropriate personnel, the Director of Human Resources will offer a resolution. If the employee is not satisfied with the response, s/he may appeal the resolution to the appropriate Vice President. If the response offered by the Vice President is unsatisfactory, the complaint may be filed with the President. In all circumstances the President's decision is final. Employees have additional rights under federal law to seek redress in the event of perceived discrimination.