New Employees

Information for New Employees

All benefits eligible staff and all faculty receive a computer account at St. Edward's University. Accounts are created upon completion of Human Resource's requirements. Username and a temporary password are mailed to your campus mailbox address. Faculty and benefits eligible staff will automatically receive access to email, Faculty and Staff EdWeb, Blackboard and EdShare. Access to other systems will be dependent on status and specific access requested by their supervisor. Call the Computer Help Desk (448-8443) if you have questions.

Information for Supervisors

To ensure that your new employee has computer access (including email, web access, network access, admin account, and Oracle Calendar) submit the following documentation to Human Resources (Doyle 131) at least 5 working days prior to the hire date:

• Completed and signed PPAN
• Completed and signed Application for Employment
• I-9 [Employee must show proper identification and work authorization to HR]
• Signed Background Check Consent Form

New Employee Training

Schedule an appointment with Training staff by calling the Computer Help Desk (x8443) at least 3 days prior to the new employee's start date or by submitting the Request for New Employee Training form. We can come to the new employee's office and give them a 60 minute introduction to technology services at St. Edwards. This can include an introduction to using E-Mail, Oracle Calendar, EdShare and Jenzabar-CX/CARS. Please note that the employee must have a computer account set up before this time.

Employee Access to Services by Status

• Guest Accounts -- access only to e-mail unless other access is explicitly requested and granted via the Non-SEU Account Request Form.
• Faculty Accounts -- access to EdWeb for Faculty and Staff, e-mail, Oracle Calendar, EdShare, Blackboard
• Adjunct Faculty Accounts -- access to EdWeb for Faculty and Staff, e-mail, EdShare, Blackboard
• Benefits Eligible Staff -- access to EdWeb for Faculty and Staff, e-mail, Oracle Calendar, EdShare, Blackboard

For Jenzabar-CX/CARS Database Access

Submit a signed Request for Admin Computer Account Form to Computer Services (C/M 1025) at least 3 working days prior to the hire date. If non-SEU staff, such as contract workers, need access to Jenzabar-CX/CARS please submit a Non-SEU Admin Account Request Form.

For Computer Hardware and/or Software

• To order a new computer or software, submit a request at least 10 working days prior to the hire date.
• To reconfigure an existing computer for a new employee, contact the Help Desk – 448-8443 – at least 5 working days prior to the hire date. Computers that are being passed down to a new employee should be re-imaged before the employee starts. This process involves wiping all data off the computer and reinstalling the operating system and applications. Backup of any documents on the computer may be requested by the supervisor.

For Telephone and Voicemail Access

For your employee to have phone and voicemail service on the first day of employment contact Telecommunications (x 8799):

• At least 5 working days prior to the hire date to have a new phone line and/or telephone unit installed
• At least 1 working day prior to the hire date to change update existing telephone service