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Computer Help
New Employee Computer Information
 

Information for New Employees

All benefits eligible staff and all faculty receive a computer account at St. Edward's University. Accounts are created upon completion of Human Resource's requirements. Username and a temporary password are mailed to your campus mailbox address. Faculty and benefits eligible staff will automatically receive access to email, Faculty or Staff Information on the Web, Blackboard and EdShare. Access to other systems will be dependent on status and specific access requested by their supervisor. Call the Computer Help Desk (448-8443) if you have questions.

Information for Supervisors
To ensure that your new employee has computer access (including email, web access, network access, admin account, and Corporate Time) submit the following documentation to Human Resources (Premont 101) at least 5 working days prior to the hire date:

  • Completed and signed PPAN
  • Completed and signed Application for Employment
  • I-9 [Employee must show proper identification and work authorization to HR]
  • Signed Background Check Consent Form

New Employee Training
Schedule an appointment with Training staff by calling the Computer Help Desk (x8443) at least 3 days prior to the new employee's start date. We can come to the new employee's office and give them a 60 minute introduction to technology services at St. Edwards. This can include an introduction to using Eudora, CorporateTime, EdShare and CARS/Jenzabar CX. Please note that the employee must have a computer account set up before this time.

Employee Access to Services by Status

  • Guest Accounts -- access only to e-mail unless other access is explicitly requested and granted via the Non-SEU Account Request Form.
  • Faculty Accounts -- access to EdWeb for Faculty, e-mail, CorporateTime, EdShare, Blackboard
  • Adjunct Faculty Accounts -- access to EdWeb for Faculty, e-mail, EdShare, Blackboard
  • Benefits Eligible Staff -- access to EdWeb for Faculty, e-mail, CorporateTime, EdShare, Blackboard

For CARS Database Access
Submit a signed Request for Admin Computer Account Form to the Database Administrator (C/M 1025) at least 3 working days prior to the hire date. If non-SEU staff, such as contract workers, need access to CARS please submit a Non-SEU Account Requst Form.

For Computer Hardware and/or Software

  • To order new hardware or software, submit a request at least 10 working days prior to the hire date.
  • To reconfigure an existing computer for a new employee, contact the Help Desk – 448-8443 – at least 5 working days prior to the hire date. Computers that are being passed down to a new employee should be re-imaged before the employee starts. This process involves wiping all data off the computer and reinstalling the operating system and applications. Backup of any documents on the computer may be requested by the supervisor.

For Telephone and Voicemail Access
For your employee to have phone and voicemail service on the first day of employment contact Telecommunications (x 8799):

  • At least 5 working days prior to the hire date to have a new phone line and/or telephone unit installed
  • At least 1 working day prior to the hire date to change update existing telephone service

 

 

 
St. Edward's University Logo St. Edward's University
3001 South Congress Avenue
Austin, Texas 78704
512-448-8400
Contact: helpline@stedwards.edu
Updated: 11/15/2007
© 2003, St. Edward's University