Windows 98

Cannot Establish Network Protocol

You must have both (and only) TCP/IP and Dial-up Adapter in the Network Control Panel. To verify:

1. Select the Control Panel under "My Computer".
2. Double-click the Network icon. In the Network Configuration, check to see that you have bothe TCP/IP and Dial-up Adapter. If you have MORE than these two, it is generally a good idea to remove all other components and start from scratch. To do this, click on each component, and then click on the Remove button.
3. If TCP/IP is not on the list under Network, click on Add.
4. Double-Click on Protocol.
5. Click on Microsoft on the left hand side of the window.
6. With Microsoft selected, click on TCP/IP on the right hand side of the window.
7. Click on OK and then OK again.

If you still cannot connect OR if multiple network components continue to show up in the Network Configuration Window, you may have to check the bindings for the Dial-up Adapter.

To do this:

1. Click on Dial-Up Adapter
2. Click on the Properties button.
3. Click on Bindings option Tab. TCP/IP should be checked. (TCP/IP will not display in the Dial-up Adapter Bindings if it is not in the Network Configuration.
4. Click on OK to exit the Dial-up Adapter Properties.

You should now have successfully configured your Network Protocol.

1. Click on OK to exit the Network Configuration window.
2. Restart your computer when prompted.