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Computer Help
How Do I? Frequently Asked Questions Regarding Internet Access
 

Network Questions

Accessing Files from Home

Modem/Dial-In Questions

 

Do I need a modem if I live on campus? No. All St. Edward's University Residence Halls and Apartments are connected to the St. Edward's network via ethernet. Every room has at least one jack, and shared rooms will have two. Ethernet connections are much faster than modem connections and should be used for connecting to the internet from on-campus locations. To find out about on-campus Network requirements go to the On Campus -Ethernet Connection page.

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I want to install my own network card and connection software. How do I get connected? Every on campus resident is given a copy of the SEU Network Installer CD. If you have lost yours contact the Comptuer Help Desk at 448-8443. Instructions for logging into the network and getting connected may be found at the On Campus - Ethernet Connection page.

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Are wireless connections available on campus? Yes, wireless connections are available in the public areas of most classroom buildings and Basil Moreau Hall, Dujarie, Doyle, East, Teresa and the on campus apartments. See Wireless Access for a complete list of areas as well as instructions for accessing the wireless network.

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I already have an Internet Service Provider (ISP) at home or at work. How do I access my St. Edward's account? If you are connecting through another ISP, you have several options for accessing your SEU account:

  • EdWeb, faculty web pages, Blackboard, and Zimbra or Squirrel WebMail are available from any ISP.
  • Zimbra WebMail or Squirrel WebMail is the webmail service at St. Edward's University.
  • You can forward email from your St. Edward's account to another account that you have with your ISP.
    • Log into EdWeb and click on the E-Mail link.
    • Click on the Forward E-mail link.
    • Enter the e-mail address to which you wish to forward your mail and click on Submit.
  • Faculty and staff can use SecureCRT to access admin.stedwards.edu and the CARS/Jenzabar-CX system.
  • Access to EdShare from home is available through FTP software such as WinSCP or Fetch.

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I am a faculty/staff member and would like to access my EdShare files from home. How do I access EdShare from home? Access to EdShare from home is available through FTP software such as WinSCP or Fetch.

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How do I Dial-in? You will need only the St. Edward's modem number and your St. Edward's University login/password to dial in. The modem number is 437-7700. Your SEU login/password will be used for authentication purposes. Please be aware that long distance charges will apply if you are out of the Austin area.

Also visit the Dial In Configuration page for more information.

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What is the phone number to dial for modem access? The modem number is 437-7700.

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I've installed the SEU connection software, but I still can't connect. How do I get connected? If this doesn't work, check your settings and consult the following pages for detailed troubleshooting information: Windows Troubleshooting. Macintosh See Mac Troubleshooting.

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St. Edward's University Logo St. Edward's University
3001 South Congress Avenue
Austin, Texas 78704
512-448-8400
Contact: helpline@stedwards.edu
Updated: 08/18/2006
© 2003, St. Edward's University