Do you need help with a difficult challenge or emergency related to COVID-19? The Dean of Students Office is here to make sure students and their families receive the care and assistance they require. Your wellbeing and success is our primary concern. If you have a financial hardship, please fill out the Hilltopper Emergency Assistance Request or the Student of Concern Form for all other concens and a member of the Dean of Students office will be in contact to assist you.
Below are campus and community resources that provide direct support for physical and emotional emergencies, interventions, advocacy and other circumstances. We encourage you to be aware of and use these services.
Who to Call for Immediate Support and Help:
University Police Department
512-448-8444 or 9-1-1
For 24/7 medical emergencies or psychological emergencies that are life-threatening or involve a risk of harm to yourself, others or property.
Monday−Friday, 8−5 p.m.
For issues concerning student conduct, at-risk behavior, mental health intervention and assistance with external resources.
Monday−Friday, 8−5 p.m.
For physical issues — such as a sports injury or bronchitis — and mental health issues such as anxiety, depression or stress.
On-Campus and Off-Campus Community Resources:
Emergency Resources Toolkit
St. Edward’s provides access to the Emergency Resources Toolkit, powered by Aunt Bertha, the largest social services referral network in the United States. The toolkit connects students in need to programs that serve them. Search for free or reduced-cost services like medical care, food, housing and transportation in any US zip code. In addition, you’ll find information on important resources at St. Edward's University available to you here on the hilltop and community partners the university frequently works with to support students.
The Emergency Resources Toolkit offers you the following types of services and resources:
- Medical, Behavioral and Spiritual Health - Resources for physical, mental, emotional and spiritual health, including health insurance, urgent and specialty care, addiction, low-cost care and religious resources
- Food and Nutrition - Resources for food pantries, enrollment in reduced-cost food programs and meal plans. More resources available below.
- Transportation - Resources that are public and/or low-cost, including buses, ride-shares, and bikes
- Housing - Resources for on-campus and off-campus low-cost options
- Legal Support and Immigration - Resources for referrals to handle legal needs, including immigration and DACA renewal
- Academic Support - Resources for on-campus tutoring, school supplies and low-cost textbooks
- Financial Support - Resources for campus aid, scholarships, jobs and loans
- Personal Safety - Resources for personal protection, abuse, sexual assault, relationship violence and stalking
Use of the toolkit is free and confidential. Just enter your zip code, and you'll quickly find hundreds of social services in your area as well as university-provided resources. If you need help navigating the toolkit website, please contact the Dean of Students Office at 512-448-8408.
Food Insecurity Resources
Food insecurity is a struggle for some college students and we want our students to seek support if it is a concern. Not having enough to eat can affect your physical and mental health, as well as your academic success. Here are on and off campus resources you can use to help a fellow Hilltopper or yourself!
St. Ignatius Food Pantry
St. Edward’s University partnered with St. Ignatius Food Pantry (right around the corner from SEU, 2303 Euclid Ave.) to provide our students with free food. The pantry is open Monday-Thursday from 9am-1pm. Students can receive a month’s worth of fresh food, nonperishable items, hygiene supplies, and assistance paying for prescription medications. Just show up and the pantry will help. The pantry is committed to your privacy and will not share your visit.
Supplemental Nutrition Assistance Program (SNAP)
A team at the Central Texas Food Bank is available to support St. Edward’s students in applying for SNAP benefits. If approved for SNAP, a monthly stipend will be loaded to a debit card to purchase unprepared foods at off campus food retailers like HEB. If you are interested in completing an application, you may contact the Central Texas Food Bank at (512) 684-2550 or the Dean of Students Office at (512) 448-8408. Like the food pantry, the food bank is committed to your privacy and will not share your visit with the university.
SEU Peer to Peer Meal Plan Dollar Transfer
As a result of Student Government Association’s work several years ago, students may transfer up to $300 of meal plan money, a maximum $100 per day, to another student after November 1st during fall semester and after April 1st during the spring semester. Students must appear together at the Hilltopper Card Office, on the ground floor of the Main Building, G3, with their valid SEU ID to request a transfer.
Bon Appetit Affordable Options
Bon Appetit has committed to offering at least six at-cost options in South Congress Market during the weekdays and at the Grab & Goat on the weekend for the university community. These items will be prepackaged with a green dot to indicate to the students that these are items with special pricing as part of a food insecurity initiative. These items can be found from November 1, 2019 until the end of the Fall semester, and April 1, 2020 until the end of the Spring semester.