Dr. Ortiz is Professor of Business Communication and Associate Dean of Academic Programs in the Bill Munday School of Business. She joined St. Edward’s in 2002 and has taught Business Communication to traditional undergraduates, New College, and MBA students in The Munday School of Business. Dr. Ortiz also taught in Angers, France, through St. Edward’s faculty-led study abroad program at Universite Catholique d’el Ouest. As a testament to her long-held passion and commitment to teaching and mentoring, Dr. Ortiz has been recognized as a finalist for the St. Edward's Presidential Excellence in Teaching Award and has received the Outstanding Faculty Advisor Award. She was elected to two consecutive terms as Faculty Senate President from 2016-2020, representing St. Edward's faculty in this leadership role. She also served as Chair of the Management Department from 2014-2021.

Additionally, Dr. Ortiz has served as Area Coordinator for Business Communication. She founded and served as faculty advisor for the Hispanic Business Students Association, now the Association of Latino Professionals in Finance and Accounting. She has published in the International Journal of Business Communication, Business and Professional Communication Quarterly, Journal of Communication Management, Journal of Strategy and Management, and the Journal of Language and Intercultural Communication and also published the textbook, A Practical Course in Business Communication. Nonprofit work includes Big Brothers Big Sisters of Central Texas where she was Spanish translator for ten years and received the Big Brothers Big Sisters Supporter Award for her dedication and service to the organization and its causes. In honor of her migrant roots, Dr. Ortiz has also served as workshop co-facilitator and Spanish translator for Workers Defense Project, an Austin nonprofit that provides education and support for the local migrant worker community. Her industry communications and translation consulting work includes projects with major U.S. airlines, Mexican-American transnational organizations, and industry-leading petroleum LLCs. Dr. Ortiz is a Nationally Certified Professional in Mediation focusing on conflict resolution, mediation, and negotiation. She is a member of the National Association of Certified Mediators.

My goal as a teacher and mentor is to instill in my students a sense of pride in their work, regardless of how big or small the task may be. I want them to understand the value of optimism and the power it has to shape their careers, relationships, and overall happiness and success. I hold students to a high standard because I know they are capable of achieving it. And I want them to have fun along the way.

Academic Appointments

Associate Dean of Academic Programs

Chair of the Management Department

Professor of Business Communication

Associate Professor of Business Communication

Assistant Professor of Business Communication

Year Started

Languages Spoken

<p>English, Spanish, French</p>


Ph.D. in Rhetoric and Professional Communication, New Mexico State University

MA in Professional Writing and Rhetoric, University of Texas at El Paso

BA in English, minor in French, University of Texas at El Paso

NCPM National Professional Certification in Mediation and Conflict Resolution, National Association of Certified Mediators

Department Group

School Group

The Bill Munday School of Business