The Office of Information Technology is comprised of four departments — and divisional staff — all under the umbrella of the Vice President for Information Technology. Each area has a different focus, but all provide support to the university community and are actively involved in implementing innovative technology on the hilltop. 

IT Resources

The central hub for our support operation, IT Resources encompasses the Moody Hall Help Desk and User Services staff, as well as classroom and computer lab support. IT Resources is often our first line of support, and you'll probably see them if, for example, you:

  • have issues with your email or wireless connection
  • need help troubleshooting a projector, camera or teacher station in your classroom
  • are a faculty or staff member ready to buy a new computer
  • notice a computer or printer in a campus lab isn't working properly

IT Resources Staff

Instructional Technology

Instructional Technology focuses on the teaching and learning experiences at St. Edward's — and how technology can improve both. Come to them for the following resources:

  • Help setting up your course in Canvas or using one of our other academic tools
  • Help designing your technology-enhanced course or assignment, whether it's face-to-face, hybrid/blended, low-residency or online
  • A workspace and a hub for course and assignment creation, staffed with instructional designers
  • A digital media space for both students and faculty, staffed with multimedia designers and equipped with rooms for audio and video production
  • Technology workshops, videos and other how-to and training resources
  • Help finding and designing a class for active learning or other specialized learning spaces

Instructional Technology Staff

Enterprise Information Systems

Enterprise Information Systems manages a number of the university's software applications, including: 

  • myHilltop
  • various business tools and administrative software
  • access and identity management
  • the university's ERP system, Banner

Enterprise Information Systems Staff

Digital Infrastructure

Digital Infrastructure maintains the internet and data network, as well as servers, and provides systems administration and telecommunication support for the university. They help maintain all things related to the wireless network and campus phone system, including: 

The team also installs, maintains and troubleshoots voice, cable, data and fiber optics communications cabling, card reader systems and surveillance cameras. 

Digital Infrastructure Staff