Business Services Prepares for a Healthy Hilltop
St. Edward’s University is embracing four COVID-19 community standards and all in-person services will be delivered in environments aligned with and often exceeding recommendations by the CDC, state, and local officials. To learn more about our commitment to safe, personalized, and vibrant experiences for our community, please visit Healthy Hilltop.
Copy and Print Services
St. Edward’s University has partnered with FedEx Office to provide discounted copy and print services for our campus community. FedEx Office can process both simple and complex copy and print orders, including signs and graphics and most orders are available to be delivered to campus at no additional cost. FedEx Office is also able to provide packing and distribution for these projects.
Copy and Print Consultation
A FedEx Office Solutions Consultant is available to the St. Edward’s community to advise on large or complex FedEx Office projects. Please contact Eddie James at eddie.james [at] fedex.com to set up a consultation or discuss your needs.
The FedEx Print-On-Demand portal can be used to order St. Edward's University branded letterhead, business cards, signs, posters, brochures, color and black and white copies and more. If you do not have a FedEx Print-On-Demand account and would like to set one up, please submit a request.
Employees can also visit the FedEx Office location assigned to our university account at 327 Congress Ave (4th and Congress), to place orders in person or call 512-472-4448. Employees must provide the university’s FedEx Office Discount Number (0889865610) and show their University Photo ID to receive the university’s negotiated pricing.
Please see the FAQs for additional information regarding order submission.
Paying for Orders
Those with PCards are strongly encouraged to submit orders via the FedEx Print-On-Demand portal and pay via PCard within the portal. For those without PCards, orders can be placed by emailing usa0111 [at] fedex.com or by calling 512-472-4448. Employees that submit orders via email or phone are able to arrange payment via PCard or FOAPAL.
Employees that pay via personal card, cash, or check, can submit the expense via Concur to get reimbursed. Employees should keep the receipt for any orders paid for out-of-pocket to include in their expense report if necessary. For questions about Concur, please contact AP [at] stedwards.edu.
Turnaround time and Delivery
While most copy and print orders can be completed and delivered to campus within 24 hours, larger standard copy jobs or jobs that require binding, cutting, or lamination may take additional days to process and deliver. Delivery to campus is available for free for those orders that are completed at our partner FedEx Office near-site location.
More complex jobs such as large scale printing, sign and graphic printing, and orders including graphic design services may take a few days to process. Similarly, orders for press printing, custom printed boxes, and promotional products may require up to three weeks to source and process. When submitting these types of orders, please consider your timeline well in advance and allow enough time for processing.
Depending on the type of order, there are different delivery options available. For most projects, the default process will be to have those orders delivered by FedEx to the Operations Building and brought to the Smart Lockers in the Quick Dip for pickup.
If an employee needs a copy or print job completed more immediately, they can visit the near site FedEx Office location at 327 Congress Ave or use a departmental leased copier (one is available for use in the Library) or other desktop printer.
Frequently Asked Questions (FAQ)
Q: What type of files can FedEx Office work with?
A: FedEx Office works with formats such as JPEG, GIF, TIF, PIC, PICT, AMIGA, IFF, EPS, BMP, PCX, TARGA, PIXAR, RAW and SCITEX CT, among others. Original application source files, PostScript files or PDF files will all work.
Q: How can I get a price quote for a print job?
A: Please contact FedEx Office at usa0111 [at] fedex.com for a St. Edward’s University contracted price quote.
Q: How do I order copies?
A: If you have a FedEx Office Print On Demand account, please use the online portal to submit orders. If you are not set up to access the portal, please email business.services [at] stedwards.edu to request access.
If your account is not yet set up and you need immediate assistance, please email usa0111 [at] fedex.com to submit an order or call 512-472-4448. Employees must provide the university’s FedEx Office Discount Number (0889865610) to recieve the Univeristy discount.
Q: Can I go in person to the near-site FedEx Office location assigned to our university account?
A: Yes. The FedEx Office location assigned to our account is located at 327 Congress Ave. Employees can visit this location, place orders in person, and pay via P-Card or by providing a FOAPAL. Employees must provide the university’s FedEx Office Discount Number (0889865610) or identify themselves as a St. Edward's University employee in order to receive the correct pricing. Employees that do not properly ID themselves or present the discount upon completion of the project, will not receive the St. Edward’s discount.
Q: Will the payment methods for FedEx Office remain the same? What are my options for payment?
A: Yes. Those with PCards are strongly encouraged to submit orders via the FedEx Print on Demand portal and pay via PCard within the portal. For those without PCards, orders can be placed by emailing usa0111 [at] fedex.com or by calling 512-472-4448.
If you aren't set up to access the portal, please email business.services [at] stedwards.edu to request access.
Employees with larger, complex orders are encouraged to contact Eddie James at eddie.james [at] fedex.com to submit orders. Payment with your PCard or by FOAPAL can easily be arranged for this order submission method.
Lastly, if an employee pays via personal card, cash, or check, the employee can submit that expense via Concur to get reimbursed. Employees should keep the receipt for any orders paid for out-of-pocket to include in their expense report if necessary. For questions about Concur, please contact prodesk [at] stedwards.edu.
Q:What's a FOAPAL and what should I do If I don't know my FOAPAL?
A: FOAPAL\’fo-pal\ is the acronym representing each element of the Chart of Accounts. This is the numbering system used to capture financial transactions and facilitate retrieval of information and financial reporting. We have set up a list of Copy & Print FOAPALs with their correlating areas/departments for those that don’t know where their copy orders are normally charged. It is strongly encouraged that you confirm the FOAPAL with your supervisor. Please contact businessservices@ stedwards.edu with any FOAPAL updates or questions.