Do you need help with a difficult challenge or emergency? The Dean of Students Office is here to make sure students and their families receive the care and assistance they require. 

Your well-being and success are our primary concerns. Below, we rounded up campus and community resources that provide direct support for physical and emotional emergencies, interventions, advocacy, and other circumstances. We encourage you to be aware of and use these services.

Hilltopper Emergency Assistance Request

If you have a financial hardship, please fill out the Hilltopper Emergency Assistance Request or the Student of Concern Form and the Dean of Students Office will be in contact to assist you.  

If you would like to support a student in need, please consider making a donation to the Hilltoppers Overcoming Obstacles Fund (HOOF).

Who to Call for Immediate Support and Help:

University Police Department
512-448-8444 or 9-1-1 
For 24/7 medical emergencies or psychological emergencies that are life-threatening or involve a risk of harm to yourself, others, or property.

Dean of Students Office
Monday−Friday, 8−5 p.m.
For issues concerning student conduct, at-risk behavior, mental health intervention, and assistance with external resources.

Health & Counseling Center
Monday−Friday, 8−5 p.m.
For physical issues — such as a sports injury or bronchitis — and mental health issues such as anxiety, depression, or stress.

On-Campus and Off-Campus Community Resources:

Emergency Resources Toolkit

St. Edward’s provides access to the Emergency Resources Toolkit, powered by, the largest social services referral network in the United States. The toolkit connects students in need to programs that serve them. Search for free or reduced-cost services like medical care, food, housing, and transportation in any US zip code. In addition, you’ll find information on important resources at St. Edward's University available to you here on the hilltop and community partners the university frequently works with to support students.

The Emergency Resources Toolkit offers you the following types of services and resources:

  • Medical, Behavioral and Spiritual Health - Resources for physical, mental, emotional, and spiritual health, including health insurance, urgent and specialty care, addiction, low-cost care, and religious resources
  • Food and Nutrition - Resources for food pantries, enrollment in reduced-cost food programs, and meal plans. More resources are available below. 
  • Transportation - Resources that are public and/or low-cost, including buses, ride-shares, and bikes
  • Housing - Resources for on-campus and off-campus low-cost options
  • Legal Support and Immigration - Resources for referrals to handle legal needs, including immigration and DACA renewal 
  • Academic Support - Resources for on-campus tutoring, school supplies, and low-cost textbooks
  • Financial Support - Resources for campus aid, scholarships, jobs, and loans
  • Personal Safety - Resources for personal protection, abuse, sexual assault, relationship violence, and stalking

Use of the toolkit is free and confidential. Just enter your zip code, and you'll quickly find hundreds of social services in your area as well as university-provided resources. If you need help navigating the toolkit website, please contact the Dean of Students Office at 512-448-8408 or view this helpful tutorial.

Search Toolkit

Serving Our Undocumented Students and DACA Students

Our students and their stories are important to us. Serving our undocumented students is part of our Holy Cross mission. Click here to find information about current support on the Hilltop.

Search and connect to support. Financial assistance, food pantries, medical care, and other free or reduced-cost help starts here:

Help a Hilltopper

If you would like to support a student in need, please consider making a donation to the Hilltoppers Overcoming Obstacles Fund.