There are times where the Health and Counseling Center refers students to off campus providers, specialists, hospitals, and other clinics. HCC offers case management services that involve having a consultation with a clinician that will help you get connected to what type of service you need whether that be local, back home, or remotely. Below are some resources we have put together to make this process easier.
Our case management info gives you an idea of the things you may want to consider when trying to find a provider in the community. The first step in successfully connecting to an off campus provider is collecting your health insurance information. All St. Edward's University students are required to have medical insurance, which makes the referral process feasible. Often times insurance websites are able to help you find a provider that accepts your type of insurance. Insurance cards often times provide all of the information a provider will need to utilize your insurance and make an appointment.
There is a large variety of search tools available to you based on different concerns and demographics accessible from the comfort of your own home. As a St. Edward's student, you also have access to the Emergency Resource Toolkit.
Sometimes based on your needs and/or geographical location, it can be challenging to find a provider that is within your insurance network. In addition to exploring out of network providers and what that means, you may also want to consider alternatives to insurance.
We know there are many options for our students and the community in terms of finding the type of service they need, and that can be overwhelming. Know that the HCC is readily available to assist with getting you connected. If wanting to speak with a clinician at HCC about getting connected off campus through case managment services, call us at (512) 448-8538 during business hours, Monday through Friday 8am to 5pm. A clinician will reach out to you to learn more about what your needs are.