As a result of Covid-19, we know this is a time of high anxiety and concern. Our goal is to make it as easy as possible for all St. Edward's University students to get connected to services. The Health and Counseling Center (HCC) is committed to providing quality student services focused on enhancing academic success, personal development and well-being. All St. Edward's University students are eligible for services. 

Health Services

The HCC is excited to announce our new partnership with Ascension Medical Group Seton (AMG). AMG will serve as our on-campus medical provider, conveniently located inside the Health & Counseling Center (Johnson Hall, Suite 100) beginning Aug. 2, 2021. Both current, enrolled students and university employees will now be able to receive a variety of medical services from excellent healthcare providers here on the hilltop! 

Virtual Care Appointments

Virtual appointments are available with the HCC provider. Please call 512-324-4940 to schedule a virtual appointment. 

In-person Clinic Appointments

Both SHIP and Non-SHIP students that require an in-person medical appointment (e.g. physicals, sexually transmitted disease services, immunizations, etc.) will need to visit the on campus clinic. Non-SHIP students will be responsible for paying their private insurance's copay.

If currently seeking medical services, the university will continue to refer students to Baylor Scott & White (BSWH) through Aug. 1, 2021. Learn more about the services provided by BSWH.

Healthy Hilltop logo

Health Hilltop Updates

University leadership, along with faculty and staff, are continuously monitoring and making plans to ensure your safety, as well as the safety of our entire hilltop community. Check out Healthy Hilltop, which will be your new go-to site for all information related to the pandemic. 

Counseling Services 

In light of COVID-19, we must prioritize both student and staff health and safety; therefore, the HCC will continue to primarily offer remote services for counseling through Summer 2021. To get started with counseling, please call our main number (512) 448-8538 during business hours.

Coping During COVID 19

If you are struggling during this unprecented time, we encourage you to review these coping strategies put together by the counseling team in collaboration with Recreation and Wellness.


The following services will be offered remotely by our HCC staff: initial triage assessment, single session, stabilization and referral, drop-in counseling workshops, case management and crisis assistance.

Please note: Limited intake evaluations and short-term individual counseling are offered based on availability. Students needing long-term individual counseling will continue to be referred off campus for services depending on clinical need and appropriateness.

Another resource available to students is the health services company, Optum. Optum is opening its Emotional Support Help Line, which will provide access to trained mental health specialists who support individuals experiencing anxiety or stress stemming from COVID-19. Optum’s toll-free help line number, 866-342-6892, will be open 24/7 for as long as necessary. The service is free of charge and open to anyone.

Students with the Student Health Insurance Plan may also continue to access the telecounseling resources offered by our partners, Academic Health Plans. Through the Student Assistance Program, students have free access to unlimited assessment, counseling and individual crisis intervention. This resource is available 24/7 via phone, text, video, email and private chat. For more information, please call 1-855-850-4301.

Reduced Summer 2021 Services

Students enrolled in summer classes and/or living on campus are eligible for summer counseling services.

Crisis services will continue to be offered at the HCC during business hours (Monday–Friday, 8 a.m.–5 p.m.)

For after-hours crisis assistance, residential students can reach the counselor on call by calling UPD at 512-448-8444. Non-residential students will be referred to off campus emergency services.

Behavioral Intervention Team

The St. Edward’s Behavioral Intervention Team (BIT) cares for students, faculty, and staff who may be in distress. Keep our community healthy and safe — learn how to report a concern, identify the behaviors of someone in distress, and become familiar with available resources.