Are you ready to create a new webpage or modify an existing page? Use our one-minute video tutorials and step-by-step instructions to guide you through the process.

Marketing Support

If you need help, you have two options for support:

Support Ticket
Submit a ticket to support@stedwards.edu if:

  • You cannot access the website
  • You do not have permissions or access to edit or publish your pages
  • You are experiencing an error that doesn't allow you to save edits, make changes or publish content
  • You need to add or delete pages
  • You need to make menu changes
  • Any other technical troubleshooting of bugs and errors 

Web Help
Submit a request to webhelp@stedwards.edu if:

  • You need assistance with understanding how to make content changes (such as updating, removing and adding content and images)
  • You need help with creating or editing elements on your pages, such as accordions, tabs, buttons, etc.
  • You have content-related questions about sections of the website

Resources

Software Training
Our content management system (CMS) was recently upgraded to Drupal 8. There are no scheduled group training during Summer 2021, but you can still view our basic course, on-demand.

Website Toolkit
As you work on your web pages, you may want to know more about the navigation and structure of our website site, or designing and writing your content. The Website Toolkit is a great resource to help you promote a consistent user experience across our site. You’ll find quick tips and examples for every aspect of creating your pages, such as when to use an aside or accordion, determining correct image sizes, making your site usable and accessible, and writing engaging copy and links.

Before submitting your request, please review our How To, Permissions, Editing and other sections and tutorials on this page, as well as the Website Toolkit, for assistance with editing, building, updating and publishing your pages.

Once you've determined which request is right for you, web help or support ticket, please include:

  • Your name and SEU ID
  • The URL of page or pages you need help with
  • Your operating system and browser
  • We love screenshots!
  • Anything else you want to share